Terms of service.

TERMS AND CONDITIONS

CELEBRATION ORDERS

Once you have decided to go ahead with your bespoke celebration cake order, a 25% non-refundable deposit will be required to secure the date for your order. For celebration cake orders, and invoice will be sent out once the booking has been confirmed, along with payment information to pay the 25% deposit. All celebration cake orders require the remaining 75% balance on your order to be paid a week prior to your collection date. This date will be sent to you via email along with your invoice once your order has been confirmed.

If your order is under £50, then it is payable in full at the time of ordering. If you have requested a delivery service, the cost of this will be included in the final, agreed price.

WEDDING CAKES

All wedding cake prices are tailored to each bespoke design.

Once a quotation has been sent, your date will be held for 1-week. To secure your date, a 50% non-refundable deposit must be made. When your booking is confirmed, an invoice will be sent to you along with the payment information, a 50% deposit is required upfront to secure your date and must be paid within 1-week, after this your date will no longer be secured. The remaining 50% of the balance must be paid 4 weeks before your required date, the official date of when the remaining balance is sue by will be written and sent to you via email when you receive your invoice.

If you wish to pay in multiple instalments, this can be arranged upon confirmation of your order.

Dates for wedding cakes are not secured unless the 50% non-refundable deposit has been paid. Any wedding cake orders that are made with less than 4 weeks notice will be required to be paid in full up front.

Any changes to wedding cakes must be made at least 6 weeks prior to your wedding day.

Once a cake has been delivered and set up, I cannot be held liable for any damages done.

STORAGE

To keep your cakes in the perfect condition, they myst be stored in the fridge on a sturdy, supportive surface and kept out of the reach of children and pets. I advise on bringing your cake up to room temperature 1 hour before cutting and serving.

Some elements of your cake for example; charms, toppers, floristry wire and florals, will need to be removed before serving.

Tiered cakes will be supported with dowels and a central dowel which is connected to the base of your cake board. Please remove all dowels before cutting your cake.

Once cut, wrap your cake with cling film and store in an airtight container in the refrigerator for up to 5 days. Before eating, please allow your cake slices to come back to room temperature.